An interesting follow-up might be how they’re planning to attract new communities moving forward.
Freemium to is all about lead gen, they just got their revenue bump from freemium despite cutting it out of the equation - eg those 35,000 came from free accounts right?
12% is a huge closing ratio, forget for freemium.
I imagine a big part of those huge conversion numbers is because the communities had ample time to gain traction, some financial incentive tied to that traction that validates the cost, etc.
Let’s say they convert their next 300,000 leads at the same impressive 12% ratio to paid - where do those leads come from?
I applaud the move to “paid” at some levels, but I question that they’re going to be able to pull it off without a solid free option - their 30 day free trial isn’t going to suffice.
